Just got in from following up casework re the street lighting in Trilby Road and the alley connecting it with Sunderland Road. I've had several emails about this during the weekend.
After I'd waited there since about 00:50, and reported it again, the Skanska guy called me to say he'd been there, that "apparently the numpties forgot to put the bulbs in", and that he couldn't fix that safely in the dark, but it would be done first thing in the morning.
I was told by the call operator (Steve Barnes) that their call centre doesn't get feedback from the crews on the streets; so this may be another systemic problem they (or we the client) need to fix - as well as getting smarter electricians!
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